Patient Experience
Blog + News
Unlocking Outstanding Patient Experiences: Advice from a Former Bedside Nurse
By Nikki Angeli MHA, BSN, RN, CPHQ Patient Experience Strategist October 6thAs a nurse with a passion for leveraging data to impact patient experiences and outcomes for the past 15 years, I’ve seen firsthand how essential it is for organizations to...
NACHC’s CHI and Expo Conference 2023: Key Topics and Takeaways Impacting Community Health Centers
by Warren Mullis, VP of Sales September 25thNACHC's CHI and Expo Conference 2023: A Recap of Key Topics and Takeaways Impacting Community Health Centers The National Association of Community Health Centers (NACHC) recently hosted its annual Community...
Feedback Fanatic: Debra Rosen at NEVHC Establishes a High Visibility Employee Recognition Program
September 19thOur Feedback Fanatic award recognizes experience champions that are striving to innovate and improve patient and employee experiences, transform culture, and use feedback for positive change. In this Post: Feedback Fanatic: Debbie Rosen's...
Does my organization need a patient experience platform or is our EHR enough?
By Ryan Phillips, Customer Success August 17thDiscover the advantages of using Feedtrail’s patient experience survey software over traditional EHR survey tools. Does my organization need a patient experience platform or is our EHR enough? In today's...
How Feedtrail Can Support Your Patient Access Initiatives
Ensuring patient access is crucial for delivering quality care and improving health outcomes and Feedtrail can help.
The Importance of a Smooth Transition of Care in the Patient Journey
The Importance of a Smooth Transition of Care in the Patient Journey by Ryan Phillips, Customer Success August 9thThere’s a vast ocean of articles and blogs online about what patients want from their healthcare experience. Every product vendor and major...
Healthcare NPS: Using a Relational or Transactional Net Promoter Score
By Nikki Angeli MHA, BSN, RN, CPHQ Patient Experience Strategist August 7thIn healthcare, should you measure a relational or transactional Net Promoter Score? The Net Promoter Score (NPS) is one of the most widely used metrics to keep up with consumer...
A Conversation About Improving Diversity, Equity, and Inclusion (DEI) in Healthcare with Technology
August 2nd Toni Land MBA, BSN Vice President of Advisory Services, Feedtrail and CEO of Landing Exceptional ExperiencesPaul Jaglowski Chief Strategy Officer, Feedtrail Feedtrail’s features help healthcare organizations improve patient access and...
Join Feedtrail at NACHC’s CHI & EXPO
Today’s challenges won’t be solved by yesterday’s experience solutions. Join Feedtrail booth at the upcoming CHI & EXPO and learn how you can benefit from real-time surveying with immediate actionable insights.
Best Practices for a Successful Patient and Family Advisory Council (PFAC)
By Mallory Magelli McKeown, Customer Success Manager July 31stDiscover the key strategies and best practices for establishing and maintaining a successful Patient and Family Advisory Council. In this Blog: The Crucial Role of a PFAC in Patient...
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