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How Patient Confidence Relates to Higher Hospital NPS

Reading Time: 4 minutes In 2018, a study asked nearly 2,000 hospital patients to offer information about their experiences. One of the things that was measured was the Net Promoter Score (NPS), while another was the current emotional state of the patient. It might seem strange to think that a patient’s emotional state has an effect on their hospital’s …

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Feedtrail Travel Blog

Reading Time: 4 minutes Feedtrail has been very excited to participate in the Cedars-Sinai Accelerator program this summer, and while most of our team took the 6 hour flight option, one of our customer success leaders (and your very own author) took the old fashion way and drove out. Throughout this article, is his story! By Gert Volmer Meet …

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