The Feedtrail Blog

Stay up to date with the latest news, trends, and product tips.Additional details and responses to commonly asked questions about Feedtrail’s platform are provided below. If you’re looking to learn more, our customer success team is happy to chat.

[PRESS RELEASE] Second nationwide survey highlighting the importance of enhancing nurse well-being

May 20, 2020 | Best Practices, General, Newsroom, Press

Feedtrail and HOLLIBLU release results from the second nationwide survey highlighting the importance of enhancing nurse well-being amid COVID-19 and beyond. RESEARCH TRIANGLE PARK, N.C. May 20, 2020 The increasing prevalence of nurse burnout has led to...

[PRESS RELEASE] Stephanie Alexander newest member of Board of Directors

Apr 29, 2020 | Newsroom, Press

Feedtrail welcomes industry veteran Stephanie Alexander as newest member of Board of Directors Raleigh, North Carolina (April 23, 2020) - Feedtrail welcomes industry veteran Stephanie Alexander as newest member of Board of Directors - Feedtrail Inc., a healthcare tech...

Nurse burnout in the wake of COVID-19 can cost up to $137B

Apr 13, 2020 | Best Practices, General, Newsroom, Press

[PRESS RELEASE] FeedTrail, in partnership with HOLLIBLU, releases final results from first-ever nationwide survey of nurses, giving voice to toll of COVID-19 crisis on nurses while surfacing new insights for healthcare care systems. RESEARCH TRIANGLE PARK, N.C....

Newly-released HOLLIBLU and Feedtrail COVID-19 Nurse Survey has finger on the pulse of nursing professionals nationwide, as featured in NBC Nightly News with Stephanie Gosk

Apr 10, 2020 | Best Practices, General, Press

Results from a nationwide survey of 1,200 nurses from more than 400 hospitals gives voice to the physical, mental and emotional toll of coronavirus pandemic. Preliminary analysis of the data underscores the healthcare industry’s lack of preparedness for a crisis of...

CHOPTANK COMMUNITY HEALTH PARTNERS WITH FEEDTRAIL TO ENHANCE PATIENT EXPERIENCE

Feb 21, 2020 | Newsroom, Press

Seeking to improve patient's experiences in their community health center, Choptank Community Health System has introduced a new feedback tool that will allow patients to comment on their experiences in real time rather than waiting to complete surveys after going...

FULL STACK SOFTWARE DEVELOPER

Jan 25, 2020 | General

Primary focus will be on coding backend customer requests in a scalable way. Over time, the purpose is to grow into owning more complex backend development projects. Another key area of focus is the development of the entire platform frontend. This role reports to the...

INTEGRATIONS SPECIALIST

Jan 25, 2020 | General

Managing integration projects with our clients' EHRs (Electronic Health Records) to automate the sending of feedback links to patients.Taking full responsibility for the planning and execution of large projects; serves as the principal point of contact on multiple...

Simple and Quick Opportunities to Improve Patient Experience

Oct 24, 2019 | Best Practices

Anyone who works in a hospital or many other organizations has heard the phrase “patient experience” many times over the last few years. However, when it comes to hospitals and other medical organizations, the idea can elicit a bit of annoyance, as discussed in many...

When the Customer is not Always Right Part II

Oct 17, 2019 | Best Practices

Last week we discussed the patient experience problem facing healthcare. Leadership and individual providers have significantly differing views of the importance of patient experience. Understanding when the customer is right, when there’s actually an issue, and when...

How Patient Confidence Relates to Higher Hospital NPS

Oct 15, 2019 | Best Practices, General

In 2018, a study asked nearly 2,000 hospital patients to offer information about their experiences. One of the things that was measured was the Net Promoter Score (NPS), while another was the current emotional state of the patient. It might seem strange to think that...

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