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Personifying Feedtrail’s Core Values

Personifying Feedtrail’s Core Values

Personifying Feedtrail’s Core Values by Paul Jaglwoski 19th February Having come from the corporate world prior to starting Feedtrail, the concept of developing core values felt a bit taboo to me. I was jaded by the concept of listing out abstract, aspirational core...

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How are FQHCs Doing Experience Management (XM)?

How are FQHCs Doing Experience Management (XM)?

How are FQHCs Doing Experience Management (XM)?by Gert Volmer 25th November  Experience Management 101   Our recent blog post on ‘Reimagining Healthcare’ highlighted the importance of experience management for Federally Qualified Health Centers and the “Why”...

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What does Experience Management (XM) mean for FQHC’s?

What does Experience Management (XM) mean for FQHC’s?

What does Experience Management (XM) mean for FQHC's?by Gert Volmer 5th NovemberEvery healthcare organization needs to act with an eye towards experience management (XM) – whether the experience is their patients’, their employees’, or their providers’. For Federally...

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