The Feedtrail Blog

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Feedtrail Raises $1M Led by Dioko Ventures

May 30, 2019

Reading Time: 2 minutes Consortium of early-stage investors and strategics back healthcare technology company By Gert Volmer RALEIGH, N.C. (May 30, 2019) – Feedtrail, a healthcare technology company at the center of the patient-provider relationship, announces a $1 million fundraising round led by Dioko Ventures. With participation from a major non-profit health system and a convertible promissory note, the …

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5 key drivers that will help improve your patient experience

May 25, 2019

Reading Time: 3 minutes By Gert Volmer In our recent Expert Interview Series our CEO, Paul Jaglowski, sat down with individuals in leadership positions across a variety of healthcare settings to discuss the state of understanding the patient experience. In our conversations, we noticed that five central themes repeatedly stood out, regardless of the care setting being discussed. We hope these …

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Feedtrail and the Center for Improvement in Healthcare Quality (CIHQ) Collaborate to Enhance Patient Satisfaction and Retention

April 28, 2019

Reading Time: 2 minutes By Gert Volmer About the Collaboration Feedtrail, the nation’s leading real-time patient insights platform, and the Center for Improvement in Healthcare Quality (CIHQ) are driving for the same goal – to radically improve the effectiveness and efficiency of healthcare delivery. Paul Jaglowski, CEO of Feedtrail says, “CIHQ is an ideal partner because we both believe wholeheartedly in ensuring every …

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Real time feedback to improve Patient experience

Sheltering Arms partners with Feedtrail to enhance patient experience

April 20, 2019

Reading Time: 2 minutes By Gert Volmer MECHANICSVILLE, V.A., March 20, 2019 – Already the premier physical therapy provider in the state of Virginia, Sheltering Arms, has proven its commitment to prioritizing a personalized patient experience to accompany rapid expansion. In a departure from traditional post-experience pen and paper surveys, Feedtrail enables Sheltering Arms to engage with patients in …

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Expert Interview Series, Episode 8: Chaneka Pigatt, Deputy Operations Officer of CareSouth Carolina

March 29, 2019

Reading Time: 5 minutes By Gert Volmer Paul Jaglowski, CEO of Feedtrail Inc., sits down with Cheneka Pigatt, MBA, Deputy Operations Officer of Caresouth Carolina, to discuss the importance of prioritizing patient experience. CareSouth Carolina is a non-profit community health center delivering patient-centered health and life care services at more than 14 locations in rural South Carolina. Services provided …

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Focusing on and improving the right aspects of patient engagement: Part 4

February 28, 2019

Reading Time: 3 minutes By Andy Roth Part 4 In the past few years, patient engagement has come more and more into the spotlight as hospitals and other healthcare organizations look to improve their patient retention, their CAHPS scores, and their online reputations. It’s true that patient engagement is a vital piece of any organization’s growth strategy. Before throwing …

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Focusing on and improving the right aspects of patient engagement: Part 3

February 28, 2019

Reading Time: 3 minutes By Andy Roth Part 3 In the past few years, patient engagement has come more and more into the spotlight as hospitals and other healthcare organizations look to improve their patient retention, their CAHPS scores, and their online reputations. It’s true that patient engagement is a vital piece of any organization’s growth strategy. Before throwing …

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Focusing on and improving the right aspects of patient engagement: Part 2

February 14, 2019

Reading Time: 3 minutes By Andy Roth Part 2 In the past few years, patient engagement has come more and more into the spotlight as hospitals and other healthcare organizations look to improve their patient retention, their CAHPS scores, and their online reputations. It’s true that patient engagement is a vital piece of any organization’s growth strategy. Before throwing …

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Focusing on and improving the right aspects of patient engagement: Part 1

February 7, 2019

Reading Time: 3 minutes By Andy Roth Part 1 In the past few years, patient engagement has come more and more into the spotlight as hospitals and other healthcare organizations look to improve their patient retention, their CAHPS scores, and their online reputations. It’s true that patient engagement is a vital piece of any organization’s growth strategy. Before throwing …

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inova health system

Expert Interview Series, Episode 1: J. Knox Singleton, former CEO of Inova Health System

January 29, 2019

Reading Time: 4 minutes By Gert Volmer Paul Jaglowski, CEO of Feedtrail Inc., sits down with Knox Singleton CEO of Inova Health System to discuss the imperative of prioritizing the patient experience. Prior to retiring earlier this year, John “Knox” Singleton served as the Chief Executive Officer of Inova Health System, the Washington, D.C., region’s leading not-for-profit health care …

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