The Feedtrail Blog

Stay up to date with the latest news, trends, and product tips.Additional details and responses to commonly asked questions about Feedtrail’s platform are provided below. If you’re looking to learn more, our customer success team is happy to chat.

FULL STACK SOFTWARE DEVELOPER

Primary focus will be on coding backend customer requests in a scalable way. Over time, the purpose is to grow into owning more complex backend development projects. Another key area of focus is the development of the entire platform frontend. This role reports to the...

INTEGRATIONS SPECIALIST

Managing integration projects with our clients' EHRs (Electronic Health Records) to automate the sending of feedback links to patients.Taking full responsibility for the planning and execution of large projects; serves as the principal point of contact on multiple...

When the Customer is not Always Right Part II

Last week we discussed the patient experience problem facing healthcare. Leadership and individual providers have significantly differing views of the importance of patient experience. Understanding when the customer is right, when there’s actually an issue, and when...

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