Blog + News
FQHC Patient Experience Case Study: See the Results
by Gert Volmer June 1st In this FQHC Patient Experience Case Study, we’ll take a look at how some innovative FQHCs are utilizing the Feedtrail XM Platform to maximize their patient outcomes and drive their unique business outcomes. ------ The Benefits...
MedCity News: How Receiving Positive Patient Feedback Can Help Boost Clinicians’ Job Satisfaction
How Receiving Positive Patient Feedback Can Help Boost Clinicians’ Job Satisfaction by Ashley Worrall May 4thMedCity News: How Receiving Positive Patient Feedback Can Help Boost Clinicians’ Job Satisfaction Feedtrail’s Clinician Retention Workgroup was recently...
Feedtrail’s Clinician Retention Workgroup Proves the Impact of ‘Patient Gratitude’ on Healthcare Workforce Morale
Patient loyalty is the number one driver in profitability and can be built through communication, personalized engagement, and service recovery. Let FeedtrailXM help you increase patient retention.
Effectively Using a Net Promoter Score (NPS) in a Healthcare Organization
by Ashley Worrall April 13thKey Takeaways: Use a Net Promoter Score at your healthcare organization to measure patient loyalty, then put your score to work: Use your NPS as a barometer of patient happiness and loyalty Incorporate a closed-loop process...
How can patient experience transform your FQHC?
by Gert Volmer 3rd AprilExceptional patient experience is critical to every type of healthcare organization. For Federally Qualified Health Centers (FQHCs) and community health centers (CHCs), a solid patient experience strategy is especially important...
Feedtrail Expands Partnership with Children’s Hospital of Orange County (CHOC)
Today’s challenges won’t be solved by yesterday’s experience solutions. Visit the Feedtrail booth at ELEVATE PX 2023 and learn how you can benefit from real-time surveying with immediate actionable insights.
Join Feedtrail at ELEVATE PX 2023
Today’s challenges won’t be solved by yesterday’s experience solutions. Visit the Feedtrail booth at ELEVATE PX 2023 and learn how you can benefit from real-time surveying with immediate actionable insights.
Why Patient Loyalty Is Vital for Healthcare Organization’s Success
Patient loyalty is the number one driver in profitability and can be built through communication, personalized engagement, and service recovery. Let FeedtrailXM help you increase patient retention.
HealthLeaders: Healthcare Looks for New Strategies to Support Their Providers
by Ashley Worrall January 26thHealthcare Looks for New Strategies to Support Providers HealthLeaders: Healthcare Looks for New Strategies to Support Their Providers A new article by HealthLeaders covers how with stress and burnout rampant within...
MedCity News: Can Positive Patient Feedback Reduce Burnout? One Company Thinks So
by Ashley Worrall December 13thFeedtrail’s Clinician Retention Workgroup was recently featured in a MedCity News article: “Software company Feedtrail recently launched a clinician retention workgroup designed to streamline the process of...
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