Best in KLAS 2024

Feedtrail is the #1 Patient Experience Improvement Solution.

Transform Patient Care and Amplify Growth

Improve care, loyalty, and operations with the right patient experience data.

Explore the real-time patient engagement platform powered by AI insights.

 

 

See the Platform In Action

In healthcare, the experience matters as much as the outcome. 

See how Feedtrail can help:

Feedtrail - Healthcare Experience Management Happier Patients

Feedtrail - Healthcare Experience Management Better Outcomes

Feedtrail - Healthcare Experience Management Healthier Bottom Line

Feedtrail - Healthcare Experience Management

Start Turning Patient Data Into Outcomes

Deliver exceptional, personalized patient experiences.

 

Improve Patient Loyalty

Ask targeted questions to uncover deeper insights, easily identify areas of concern, and make improvements. 

Improve Staff Retention

Share timely positive feedback with providers and staff to boost morale, reinforce best practices and uncover coaching opportunities. 

Improve Quality Care

Harness real-time feedback to swiftly address concerns and outperform your patient experience and quality goals.

 Learn How Feedtrail Can Support Your Organization 

Use the best patient experience platform, leveraged by the top community health centers, physician practices, health systems, and private equity groups across the nation.

Feedtrail - Healthcare Experience Management

Community Health Centers

Take your patient engagement digital and stay HRSA compliant while improving patient experiences and promoting your offerings.

Learn How

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Physician Practices

Build your brand and bottom line by engaging patients, directing improvements, and sharing kudos by provider.

Learn How

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Health Systems

Engage patients and employees to understand the why behind HCAHPS scores with actionable insights for improvement.

Learn How

Don’t Just Monitor Metrics, Make Improvements

A better way to engage your patients and employees.

 

Know the Problem

Pair patient and employee experience data with demographic information and AI-enabled analytics to quickly identify areas of concern. 

Know the Person

Understand how different patient populations experience your organization and what changes are needed to improve. 

Know the Solution

Use your data to engage thoughtfully and send hyper-personalized outreach for ideal experiences that drive loyalty.

Feedtrail - Healthcare Experience Management

Join the top-tier healthcare companies who trust us with patient experience management

Feedtrail is transforming patient experience management for some of the biggest names in healthcare. From identifying issues early enough to solve them, to allocating resources for the biggest impact, and enhancing experiences across the lifecycle of care.
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management

Patient Experience Management News & Insights

Ebook: Reduce No-Shows and Improve Patient Access

SURVEY TEMPLATE

Missed Appointment Survey Questions

Download our missed appointment survey template for best practice questions and suggestions to help you uncover root causes and recoup revenue.

Missed Appointment Survey Template

RESOURCE

Top 10 Patient Experience Survey Questions to Drive Change

Feedtrail’s Customer Success team compiled the key patient experience survey questions that inform actionable change. 

 

Feedtrail Expands DEI Support for Healthcare Organizations

ARTICLE

The Future of Patient Experience is Personal

The patient experience of the future is here. Is your practice ready? Read this conversation with healthcare experience expert and Feedtrail COO Deb Woods.