Make Patient Experience Your Top Priority
The healthcare industry has never been more competitive. Patient expectations are higher than ever, and healthcare organizations must leverage the right tools to meet those expectations. Using Feedtrail's real-time surveys and AI-driven analytics, you will retain more revenue by building better relationships with your patients and fixing problems as soon as they occur.
decrease in patient churn
increase in NPS score each quarter
increase in Social Media top scores
reduction in surveying cost
Give Your Operation an Edge
Sourcing input on the spot, Feedtrail highlights critical issues and empowers staff to respond right away, enabling providers to prioritize the patient experience rather than getting an earful after the fact.
"Feedtrail enables the busy ED leader to perform a real-time pulse check on the patient experience with just a glance at the dashboard"
Executive Director - Emergency Department at Cedars Sinai
Seconds to Superior
Patient experience feedback forms in under 10 seconds
Up to 91% patient response rate prior to discharge
Incremental improvements in top box CAHPS scores
An Industry-Approved Solution
The platform of choice for the nation’s leading healthcare providers, Feedtrail works with clients of every size and specialty — from critical access hospitals to inpatient clinics to outpatient centers and beyond — to develop customized solutions that meet each facility's needs. See what our clients have to say, and join our roster of satisfied partners.