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Feedtrail is transforming experience management for some of the biggest names in healthcare. From identifying issues early enough to solve them, to allocating resources for the biggest impact, and enhancing experiences across the lifecycle of care.
“Feedtrail’s innovative platform impacts patient experience, employee engagement and reputation management all in one place. It’s become an easy to use, powerful way to improve our care.”
Chief Patient Experience Officer
Chief Clinical Officer, Aveanna Healthcare
News & Insights
Ebook – Ways to engage patients throughout their journey
Innovative organizations go beyond post-discharge surveys to engage patients throughout their journey. Download the ebook for ways to establish a direct dialogue with patients and ensure seamless, personalized experiences.
A Blueprint to Improve Clinician Retention: Putting Patient Feedback to Work
Hear best practices from Dennis Lamb, Chief Experience Officer at Texas Tech Physicians and Jack Bretcher, Chief Operating Officer at PartnerMD around leveraging positive patient feedback to engage leaders, improve clinician morale, and reduce burnout to reduce burnout, create a culture of recognition, and engage leaders and physicians with patient experience.
HealthcareITNews Article Showcases how Cedars Sinai Leverages Feedtrail in the ED
Claude Stang, Executive Director of Emergency Services at Cedars Sinai, shares how they leverage Feedtrail’s real-time patient feedback in the ED to make immediate improvements and uncover the drivers of good and bad experiences.