Best in KLAS 2024

Feedtrail is the #1 Patient Experience Improvement Solution.

Personalizing Patient Experience

Real-time personalized engagement with AI-driven insights to build patient loyalty, reduce clinician burnout, and drive quality care.

 

 

See the Platform In Action

Feedtrail - Healthcare Experience Management

The #1 Patient Experience Improvement Solution

Consistently deliver exceptional patient experiences.

 

Improve Patient Loyalty

Ask targeted questions to uncover deeper insights, easily identify areas of concern, and make improvements. 

Improve Staff Retention

Share timely positive feedback with providers and staff to boost morale, reinforce best practices and uncover coaching opportunities. 

Improve Quality Care

Harness real-time feedback to swiftly address concerns and outperform your patient experience and quality goals.

 Learn How Feedtrail Can Support Your Organization 

Feedtrail - Healthcare Experience Management

Community Health Centers

Take your patient engagement digital and stay HRSA compliant while improving patient experiences and promoting your offerings.

Learn How

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Physician Practices

Build your brand and bottom line by engaging patients, directing improvements, and sharing kudos by provider.

Learn How

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Health Systems

Engage patients and employees to understand the why behind HCAHPS scores with actionable insights for improvement.

Learn How

Don’t Just Monitor Metrics, Make Improvements

A better way to engage your patients and employees.

 

Know the Problem

Pair patient and employee experience data with demographic information and AI-enabled analytics to quickly identify areas of concern. 

Know the Person

Understand how different patient populations experience your organization and what changes are needed to improve. 

Know the Solution

Use your data to engage thoughtfully and send hyper-personalized outreach for ideal experiences that drive loyalty.

Feedtrail - Healthcare Experience Management

Join the top-tier healthcare companies who trust us with patient experience management

Feedtrail is transforming patient experience management for some of the biggest names in healthcare. From identifying issues early enough to solve them, to allocating resources for the biggest impact, and enhancing experiences across the lifecycle of care.
Feedtrail - Healthcare Experience Management
“Feedtrail enables us to engage patients at key moments of their unique journey, and provides flexibility to shift our focus and uncover insights around specific aspects of the patient experience we want to better understand.”

“Feedtrail’s innovative platform impacts patient experience, employee engagement and reputation management all in one place. It’s become an easy to use, powerful way to improve our care.”

Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Alan Dubovsky

Chief Patient Experience Officer

Beth Rubio

Chief Clinical Officer, Aveanna Healthcare

Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management

Patient Experience Management News & Insights

Ebook: Reduce No-Shows and Improve Patient Access

EBOOK

How To Reduce No-Shows and Improve Patient Access

In this ebook we explore four key ways you can use patient experience data and automated outreach to reduce no-shows and improve patient access.

Missed Appointment Survey Template

RESOURCE

Top 10 Patient Experience Survey Questions to Drive Change

Feedtrail’s Customer Success team compiled the key patient experience survey questions that inform actionable change. 

 

Feedtrail Expands DEI Support for Healthcare Organizations

WEBINAR

Turning Patient Feedback into Quality Care

Quality leaders from EVMS Medical Group reveal how their organization leverages patient feedback and engagement to drive improvements in healthcare delivery. 

 

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West Coast
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West Hollywood, CA 90048

Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
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