Join the top-tier companies who trust us
Feedtrail is transforming experience management for some of the biggest names in healthcare. From identifying issues early enough to solve them, to allocating resources for the biggest impact, and enhancing experiences across the lifecycle of care.
“Feedtrail’s innovative platform impacts patient experience, employee engagement and reputation management all in one place. It’s become an easy to use, powerful way to improve our care.”
Chief Patient Experience Officer
Chief Clinical Officer, Aveanna Healthcare
News & Insights
eBook: PX Evolution
Today 96% of healthcare consumers perceive patient experience as important or very important, but how did we get here and how do we keep improving?
Customer Centricity in Healthcare
Uniting innovators from inside and outside of healthcare for candid conversations around the importance of personalized engagement, listening strategies, brand management, journey mapping, and more.
Feedtrail implemented at Novant Health to evaluate real-time patient sentiment
Novant Health expands engagement with Feedtrail XM to more than 380 sites, including COVID-19 vaccine centers, to capture immediate feedback and improve processes.