Stay HRSA Compliant and Drastically Improve Experiences
We work with FQHCs across the country to personalize outreach improve tough-to-move patient experience metrics such as access to care (wait time), provider communication (MD listening skills), and patient willingness to recommend (NPS).
Digitize Patient Experience Processes
Retain Patient Revenue
Boost Social Reviews
Reduce Patient Complaints
Improve Satisfaction Scores
Find and fix the experience gaps along the patient journey
Are you asking the right questions to move the needle on patient experience?
Download our free survey template: “Understanding Diversity & Inclusion”
CareSouth Carolina transitions to Feedtrail from paper surveys and now learns from patients in real time. Understanding metrics by provider and location, they have been able to quickly identify trends, establish best practices, and make lasting improvements.
“We looked at quite a few survey and feedback solutions and none of them came close to Feedtrail. Real-time service recovery lets us improve satisfaction in the moment and prescriptive analytics tell practice managers and executive team members where to focus precious time and resources to continuously improve patient experience.”
Director of Operations,
Central Florida Health Care
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