Hospitals and Health Systems

Solve your experience gaps

Flexible. Personalized. Real Time.

Engage with and learn from patients at any point during the lifecycle of care. The platform flexibility allows you to dig a level deeper and understand the “why” behind experience scores with actionable insights.

Feedtrail - Healthcare Experience Management

Engage patients pre, during, post encounter

Feedtrail - Healthcare Experience Management

Perform immediate service recovery

Feedtrail - Healthcare Experience Management

Understand the why behind scores

Feedtrail - Healthcare Experience Management

Identify and fix experience gaps

Feedtrail - Healthcare Experience Management

Boost clinician morale with patient kudos

Find and fix the experience gaps along the patient journey

Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management

Are you asking the right questions to move the needle on patient experience?

Feedtrail - Healthcare Experience Management

Download our free survey template: “Understanding Diversity & Inclusion”

Feedtrail - Healthcare Experience Management

Cedars-Sinai rotates Feedtrail initiatives in the ED to determine the biggest impacts to experience and quickly implement changes.

“A patient listening strategy that provides insights to improve care is very important. With Feedtrail, we tailor surveys to our care settings, allowing us to get an enterprise view of experience and drill down as needed.”

Kirsten Royster
Chief Patient Experience Officer
Novant Health

Feedtrail implemented at Novant Health

Book a demo

Learn how the Feedtrail platform can adapt to your every need

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Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management

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