Reputation management module

Boost Your Organization’s Online Reputation

Easily Drive and Manage Public Patient Praise

The Feedtrail XM Platform empowers patients to become active promoters, channeling them to your preferred public review websites, seamlessly boosting your online reputation and attracting new patients.

Empower Your Happy Patients to Promote Your Organization and Providers

  • Automatically direct promoter patients to the public review site(s) of your choosing following a positive feedback submission
  • Monitor and respond to Google reviews in real time from within the XM Platform
  • Rapidly build the online reputation of your organization and individual providers
Feedtrail - Healthcare Experience Management

The Power of Positive Online Reviews

Feedtrail - Healthcare Experience Management

83% of patients use search engines to find a healthcare provider.

Feedtrail - Healthcare Experience Management

70% consider a positive online reputation to be very important.

Feedtrail - Healthcare Experience Management

43% would go out of network for a provider with positive reviews.

Learn More:
Download the Collateral

  • Learn about the power of positive online reviews
  • Get prepped for a fast and easy implementation
  • See results from your peers using social redirects
Feedtrail - Healthcare Experience Management

Customer Success:

Leveraging the Reputation Management module, a large Mid-Atlantic health system added 500+ Google Reviews for its Imaging Centers in less than 3 months, with an average score of 4.81 out of 5.

Book a demo

Learn how Feedtrail can help leverage experience data to battle clinician burnout and turnover.

East Coast
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Suite 200
Raleigh, NC 27606

West Coast
8601 Beverly Boulevard
West Hollywood, CA 90048

Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management

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