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Upcoming Events & Conferences

 

CPCA Quality + Technology Conference

March 21-22, 2024 in Long Beach, CA

Join Feedtrail at the California Primary Care Association’s Quality + Technology Conference March 21-22, 2024 in Long Beach, CA. We will be presenting with NEVHC:

“Patient Voices Shaping Excellence: A Roadmap for Continuous Quality Improvement”

Thursday 3/21 at 10:45 AM

Presented by: Alejandra Mata, MPH, CHES, Director of Quality, Health Equity, and Innovation, Northeast Valley Health Corporation (NEVHC) and Ryan Phillips, Director of Customer Success, Feedtrail

Embark on a transformative journey with us as we delve into Northeast Valley Health Corporation’s (NEVHC) innovative approach to healthcare through the integration of real-time patient feedback for continuous learning and quality improvement. In this exploration, discover the invaluable role patient voices play in shaping and enhancing healthcare practices across NEVHC’s 18 health centers.

Alejandra Mata, MPH, CHES, Director of Quality, Health Equity, and Innovation at NEVHC will share how they harness patient feedback to reinforce best practices and uncover areas ripe for improvement. Learn firsthand how NEVHC utilizes this real-time feedback loop to create targeted programs that motivate and recognize staff for their contributions to positive patient experiences, fostering a culture of excellence and quality care.</p?

The Beryl Institute’s ELEVATE PX Conference

April 3 – 5, 2024 in Denver, CO

Join Feedtrail at this patient experience event April 3 – 5, 2024 in Denver, CO.

The Annual Southern California Health Care Symposium

April 5, 2024 in Los Angeles, CA

Join Feedtrail at the Southern California Health Care Symposium April 5, 2024 in Los Angeles, CA. This event is presented by the Community Clinic Association of Los Angeles County and the Coalition of Orange County Community Health Centers. We will be presenting with NEVHC:

“Mind the Gap: Bridging Patient Feedback and Employee Recognition”

Presented by: Alejandra Mata, MPH, CHES, Director of Quality, Health Equity, and Innovation, Northeast Valley Health Corporation (NEVHC) and Ryan Phillips, Director of Customer Success, Feedtrail

Join us in exploring how Northeast Valley Health Corporation (NEVHC) was able to quickly implement a transformational employee recognition program. Discover how real-time patient feedback is used to uplift staff and provider morale, cultivate a culture of recognition, and reinforce patient-centric practices across NEVHC’s 18 health centers. Explore the tangible impact on employee morale and patient satisfaction, and gain insights into NEVHC’s plans to further develop and diversify their recognition efforts. We’ll unveil the key insights, strategies, and outcomes behind this transformative initiative, offering valuable takeaways for leaders and organizations seeking to enhance their staff recognition programs and create a more patient-centric workplace.

Community Health Patient Experience Summit

April 18 – 19 in Asheville, NC

Join Feedtrail and MAHEC at the Community Health Patient Experience Summit April 18 – 19, 2024 in Asheville, NC:

Hear from patient experience experts and connect with your peers to discuss best practices to propel your business, equity, and community goals. Leave with playbooks and actionable resources to build a successful patient experience program at your local community health center.

You can expect sessions and discussions around the patient voice, DEI, patient access, employee recognition, leveraging experience data, and gaining leadership buy-in; networking opportunities with your peers; and sessions held at a state-of-the-art educational facility.

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Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
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