WHAT’S NEW

Resources

Content to help you improve the human experience.

Ebook

PX Evolution

Today 96% of healthcare consumers perceive patient experience as important or very important, but how did we get here and how do we keep improving?

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Videos

Feedtrail - Healthcare Experience ManagementManage patient expectations

 

Playbook

Vaccine Distribution XM Playbook

Learn how innovative healthcare organizations are tackling five key areas of vaccine distribution as they share successes and best practices for engaging patients and building trust.

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Videos

Feedtrail - Healthcare Experience ManagementHumanizing healthcare

 

Case Study

Finding New Ways to Connect with Patients

Learn how one organization drove revenue and increased engagement amid the COVID-19 pandemic through direct text messaging.

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Videos

Feedtrail - Healthcare Experience ManagementDeliver exceptional patient experiences

 

Infographic

Survey Results

Download the infographic for Feedtrail and HOLLIBLU’ nationwide nurse survey to understand vaccine communication, acceptance, and areas of concern.

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Videos

Feedtrail - Healthcare Experience ManagementListening Differently: Rethinking the How, When, and Why

 

Infographic

The Impact of Employee Satisfaction

Employee turnover in healthcare is a growing problem and can have a significant financial impact on your organization. Get the numbers and understand the value of engaging your employees.

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Videos

Feedtrail - Healthcare Experience ManagementHappy employees + Happy Patients = Better Outcomes

 

Videos

Feedtrail - Healthcare Experience ManagementBuild Loyalty and Retention

 

Survey Results

Enhancing Nurse Well-Being: Nationwide Mental Health Nurse Survey

Over 1,300 nurses responded to Feedtrail and HOLLIBLU’s nationwide “pulse” survey, providing actionable insights organizations can to support patient care professionals in the wake of COVID-19 and beyond.

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Videos

Feedtrail - Healthcare Experience ManagementMind Blowing Patient Satisfaction Stats

 

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Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management

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