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Patient Journey Innovations: During

Patient Journey Innovations: During

Patient Journey Innovations: Duringby Andy Roth 8th JulyPatient Journey Innovations During: Manage expectations and learn in-the-moment   Every healthcare organization sends its patients post-discharge satisfaction surveys, but if you are not intentionally engaging...

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Patient Journey Innovations: Pre-visit

Patient Journey Innovations: Pre-visit

Patient Journey Innovations: Pre-visitby Andy Roth 31st MayPatient Journey Innovations Pre-Visit: Set expectations   A patient’s journey with your organization begins long before they see a doctor or even check-in for their appointment. This represents an opportunity...

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