Energizing Employees on the Frontlines of Vaccine Distributionby Ashley Worrall 6th April The saying goes “You cannot pour from an empty cup.” Healthcare workers have spent the last year going above and beyond to manage the pandemic and support their communities....
Effective Vaccine Communication: Transparent & Personalized by Ashley Worrall 22nd March Between the news, social media, clickbait articles, and word of mouth there is a lot of COVID-19 information floating around- some factual and some not. The general public is...
Vaccine Distribution: Survey Best Practicesby Ashley Worrall 15th March Vaccine distribution has many moving parts and processes are constantly changing as supply and eligibility shift. As organizations work to get vaccine centers running like well-oiled machines,...
5 Key Drivers That Will Improve Your Patient Experience: Best practices from healthcare execs by Ashley Worrall 4th FebruaryPatient care is always top of mind for healthcare workers, but National Patient Recognition Week is the perfect time to pause and reflect on the...
Reimagining Healthcare: Enhance Your Patient Experience with Automated Communicationby Gert Volmer 13th NovemberRESEARCH TRIANGLE PARK, N.C. November 11, 2020. Feedtrail’s Reimagining Healthcare series continues with a new webinar. Healthcare leaders from Relatient...
Humanizing Healthcare: Integrating Trusted Measurement with Impactful Solutionsby Andy Roth 10th JulyRESEARCH TRIANGLE PARK, N.C. July 13, 2020. As part one of our Reimagining Healthcare series, our recent webinar discussed how getting better data about your...
Second nationwide survey highlighting the importance of enhancing nurse well-beingby Gert Volmer 20th MayRESEARCH TRIANGLE PARK, N.C. May 20, 2020 Feedtrail and HOLLIBLU release results from the second nationwide survey highlighting the importance of enhancing nurse...
How Patient Confidence Relates to Higher Hospital NPSby Andy Roth 15th OctoberA recent study asked nearly 2,000 hospital patients to offer information about their experiences. One of the things that were measured was the Net Promoter Score (NPS), while another was the...
Expert Interview Series, Episode 21: Paul Carrington, Director of Quality, Pratt Regional Medical Centerby Andy Roth 2nd OctoberHi, everybody. Welcome to another in our series of interviews with leaders in the patient experience world. My name is Andy Roth. I am Head...