by Ashley Worrall April 13thKey Takeaways: Use a Net Promoter Score at your healthcare organization to measure patient loyalty, then put your score to work: Use your NPS as a barometer of patient happiness and loyalty Incorporate a closed-loop process...
by Paul Jaglowski August 18th 4 Types of Outreach You’re Probably Not Leveraging To Improve Patient and Employee Engagement Feedtrail’s flexible messaging tools help healthcare organizations drive engagement with patients, caregivers, and...
by Ashley Worrall June 30th Ebook - Ways to engage patients throughout their journey Innovative organizations go beyond post-discharge surveys to engage patients throughout their journey. Download the ebook for ways to establish a direct dialogue with...
by Ashley Worrall June 14th Takeaways from our recent industry survey around PX priorities in our latest ebook See the results and takeaways from our recent industry survey around patient experience priorities in our latest ebook. A cross-section of...
by Ashley Worrall June 14th Digital Health Insights Article explores how real-time patient experience data guides innovation and action in the Cedars-Sinai ED A recent Digital Health Insights article explores how Cedars Sinai Medical Center in Los...
by Ashley Worrall June 10th PX Learning Bite - Patient Experience Lessons from 100+ Days as a NICU Dad In The Beryl Institute's latest Patient Experience Learning Bite video Paul Jaglowski, Co-Founder and Chief Strategy Officer at Feedtrail, shares his...
by Ashley Worrall May 13th Join Feedtrail at the Planetree International Conference Connect with Feedtrail at the Planetree International Conference taking place May 22 – 24 in Anaheim, CA. Join our session around personalizing experiences: ...
by Ashley Worrall March 2nd Join Feedtrail at ELEVATE PX 2022 Join Feedtrail at The Beryl Institute ELEVATE PX 2022 event taking place March 28 - 30 in Indianapolis Stop by our booth to learn how we can support your experience management goals and hear...
by Ashley Worrall March 2nd Webinar: Improve Clinician Morale: Putting Patient Feedback to Work WEBINAR ON-DEMAND A Blueprint to Improve Clinician Morale: Putting Patient Feedback to Work Featuring Best Practices from: Dennis Lamb, Chief Experience...
by Ashley Worrall 25th February In the News: How healthcare organizations can listen and adapt in the era of “patient empowerment” Feedtrail Co-Founder Paul Jaglowski recently penned an article for MedCity News sharing ways healthcare organizations...