by Ashley Worrall July 1stIn today's healthcare landscape, the Patient-Centered Medical Home (PCMH) model is revolutionizing patient care by focusing on comprehensive, coordinated, and accessible care that prioritizes the patient's needs. This approach...
By Ryan Phillips, Customer Success June 26thThe Beryl Institute, in collaboration with Ipsos, has released its latest PX Pulse report for June 2024, providing a detailed exploration of consumer perspectives on patient experience in the United States. As...
By Nikki Angeli MHA, BSN, RN, CPXP, CPHQ Patient Experience Strategist June 25thIn today's digital age, maintaining a strong online reputation has become crucial for businesses across all industries, and healthcare is no exception. The way your...
by Nikki Angeli, MHA, BSN, RN, CPHQ, CPXP Patient Experience Strategist June 24th There is a well-established link between improved patient experience and the overall quality of healthcare services. When patients have positive interactions with...
By Ryan Phillips, Customer Success August 17thDiscover the advantages of using Feedtrail’s patient experience survey software over traditional EHR survey tools. Does my organization need a patient experience platform or is our EHR enough? In today's...
by Kwasi Nyantakyi, MHA, Customer Success May 6thOver the past few years, private equity (PE) has become an emerging force in the healthcare industry. PE's involvement in healthcare has raised eyebrows as many are unsure how PE will impact...
How Physician Practices Are Boosting Healthcare Worker Morale and Engagementby Ashley Worrall May 15th Patient experience (PX) feedback doesn’t have to be a conversation-ender with physicians. With Feedtrail, it’s an effective tool for boosting staff morale and...
by Nikki Angeli, MHA, BSN, RN, CPHQ, CPXP Patient Experience Strategist May 9th Empathy is a game-changer in healthcare. It can significantly boost patient satisfaction and outcomes while fostering trust. Here's three key ways to ramp up...
by Ashley Worrall May 8thIn this article: The Economic Impact of Patient Experience Deciphering NPS: A Fundamental Metric for Healthcare Excellence Why Private Equity Firms Look at NPS Five Ways to Grow Your NPS Embracing NPS: A Catalyst for Healthcare...
by Kwasi Nyantakyi, MHA, Customer Success May 6thAs a graduate student studying health management, I recall reading numerous articles about the current state of healthcare and learning about the key issues that plague our industry. From...