Flexible messaging module for patient satisfaction surveys
Engage Beyond
Patient Surveys
Drive patient engagement and revenue with personalized or mass messaging
Improve communication and responses to patient surveys by proactively sending messages about upcoming appointments, important facility updates, or new processes to ease anxiety, answer questions, and build loyalty.
What messages could you be sending to improve patient experiences and employee experiences?
DRIVE BUSINESS
- Appointment reminders
- Marketing campaigns
- Wellness reminders
INCREASE COMMUNICATION
- Welcome Message
- Share Community Resources
- Process Updates
IMPROVE CARE
- Care Coordination
- Post-Discharge Reminders
- Patient Education
INVOLVE EMPLOYEES
- New Resources
- Announcements
- Meetings and Education
Need more ideas for non-traditional engagement?
Read the blog post “4 Types of Outreach You’re Probably Not Leveraging To Improve Patient and Employee Engagement”
Ready to improve patient engagement and employee engagement? Download the Flexible Messaging Collateral
Customer Success:
During Covid, Millennium Physician Group messaged patients with the XM Platform and successfully salvaged over 2,000 appointments, converting them to telehealth, in under 8 weeks.
Book a demo
Learn how Feedtrail can help leverage real-time responses to patient satisfaction surveys to build patient loyalty and optimize business outcomes.
