Flexible messaging module for patient satisfaction surveys

Engage Beyond
Patient Surveys

Drive patient engagement and revenue with personalized or mass messaging

Improve communication and responses to patient surveys by proactively sending messages about upcoming appointments, important facility updates, or new processes to ease anxiety, answer questions, and build loyalty.

What messages could you be sending to improve patient experiences and employee experiences?

Feedtrail - Healthcare Experience Management

DRIVE BUSINESS

  • Appointment reminders
  • Marketing campaigns
  • Wellness reminders
Feedtrail - Healthcare Experience Management

INCREASE COMMUNICATION

  • Welcome Message
  • Share Community Resources
  • Process Updates
Feedtrail - Healthcare Experience Management

IMPROVE CARE

  • Care Coordination
  • Post-Discharge Reminders
  • Patient Education
Feedtrail - Healthcare Experience Management

INVOLVE EMPLOYEES

  • New Resources
  • Announcements
  • Meetings and Education
Feedtrail - Healthcare Experience Management

Need more ideas for non-traditional engagement?

Read the blog post “4 Types of Outreach You’re Probably Not Leveraging To Improve Patient and Employee Engagement

Ready to improve patient engagement and employee engagement? Download the Flexible Messaging Collateral

Customer Success:

During Covid, Millennium Physician Group messaged patients with the XM Platform and successfully salvaged over 2,000 appointments, converting them to telehealth, in under 8 weeks.

Book a demo

Learn how Feedtrail can help leverage real-time responses to patient satisfaction surveys to build patient loyalty and optimize business outcomes.

East Coast
5540 Centerview Drive
Suite 200
Raleigh, NC 27606

West Coast
8601 Beverly Boulevard
West Hollywood, CA 90048

Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management

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