Flexible messaging module

Engage Beyond
Surveys

Drive engagement and revenue with personalized or mass messaging

Improve communication by proactively sending messages about upcoming appointments, important facility updates, or new processes to ease anxiety, answer questions, and build loyalty.

What messages could you be sending to improve patient experiences and employee experiences?

Feedtrail - Healthcare Experience Management

DRIVE BUSINESS

  • Appointment reminders
  • Marketing campaigns
  • Wellness reminders
Feedtrail - Healthcare Experience Management

INCREASE COMMUNICATION

  • Welcome Message
  • Share Community Resources
  • Process Updates
Feedtrail - Healthcare Experience Management

IMPROVE CARE

  • Care Coordination
  • Post-Discharge Reminders
  • Patient Education
Feedtrail - Healthcare Experience Management

INVOLVE EMPLOYEES

  • New Resources
  • Announcements
  • Meetings and Education
Feedtrail - Healthcare Experience Management

Need more ideas for non-traditional engagement?

Read the blog post “4 Types of Outreach You’re Probably Not Leveraging To Improve Patient and Employee Engagement

Ready to improve patient engagement and employee engagement? Download the Flexible Messaging Collateral

Customer Success:

During Covid, Millennium Physician Group messaged patients with the XM Platform and successfully salvaged over 2,000 appointments, converting them to telehealth, in under 8 weeks.

Book a demo

Learn how Feedtrail can help leverage experience data to battle clinician burnout and turnover.

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West Hollywood, CA 90048

Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management

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