Ambulatory Care
Transform your ambulatory care patient experience
Flexible. Personalized. Real Time.
Engage patients and employees with real-time surveys, messages, and updates to exceed expectations, direct improvements, and track feedback and kudos by clinician. Also meet regulatory requirements including OAS CAHPS and Culture of Safety surveying.
Personalize Questions by Settings or Touchpoints
Retain Patient Revenue
Boost Social Reviews
Share Patient Kudos with Staff
Collect Provider-Specific Feedback
Find and fix the experience gaps along the patient journey
Leverage positive patient feedback to improve clinician morale and reduce burnout
Learn about our Clinician Morale Module
Surveying on patient preferences, Whitman-Walker moved over 60% of patients to telehealth allowing them to serve more patients, in their preferred setting.
“Patients don’t want to fill out 40-question surveys, they take too long. The surveys we built with Feedtrail give us better information and take a fraction of the time. Then with the real-time insights we can actually do something about patient concerns instead of discovering them weeks too late.”
Sam Mason
Manager, Patient Information & Call Center
Sheltering Arms
Book a demo
Learn how the Feedtrail platform can adapt to your every need
East Coast
5540 Centerview Drive
Suite 200
Raleigh, NC 27606
West Coast
8601 Beverly Boulevard
West Hollywood, CA 90048