Ambulatory Care

Transform your ambulatory care patient experience

Flexible. Personalized. Real Time.

Engage patients and employees with real-time surveys, messages, and updates to exceed expectations, direct improvements, and track feedback and kudos by clinician. Also meet regulatory requirements including OAS CAHPS and Culture of Safety surveying.

Feedtrail - Healthcare Experience Management

Personalize Questions by Settings or Touchpoints

Feedtrail - Healthcare Experience Management

Retain Patient Revenue

Feedtrail - Healthcare Experience Management

Boost Social Reviews

Feedtrail - Healthcare Experience Management

Share Patient Kudos with Staff

Feedtrail - Healthcare Experience Management

Collect Provider-Specific Feedback

Find and fix the experience gaps along the patient journey

Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management

Leverage positive patient feedback to improve clinician morale and reduce burnout

Feedtrail - Healthcare Experience Management

Learn about our Clinician Morale Module

Feedtrail - Healthcare Experience Management

Surveying on patient preferences, Whitman-Walker moved over 60% of patients to telehealth allowing them to serve more patients, in their preferred setting.

“Patients don’t want to fill out 40-question surveys, they take too long. The surveys we built with Feedtrail give us better information and take a fraction of the time. Then with the real-time insights we can actually do something about patient concerns instead of discovering them weeks too late.”

Sam Mason
Manager, Patient Information & Call Center
Sheltering Arms

Feedtrail - Healthcare Experience Management

Book a demo

Learn how the Feedtrail platform can adapt to your every need

East Coast
5540 Centerview Drive
Suite 200
Raleigh, NC 27606

West Coast
8601 Beverly Boulevard
West Hollywood, CA 90048

Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
Feedtrail - Healthcare Experience Management
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