Flexible. Personalized. Real Time.
Engage patients with surveys, messages, and updates to exceed expectations, direct improvements, and track feedback and kudos by clinician.
Personalize Questions by Settings or Touchpoints
Retain Patient Revenue
Boost Social Reviews
Share Patient Kudos with Staff
Collect Provider-Specific Feedback
Find and fix the experience gaps along the patient journey
Leverage positive patient feedback to improve clinician morale and reduce burnout
Learn about our Clinician Morale Module
Surveying on patient preferences, Whitman-Walker moved over 60% of patients to telehealth allowing them to serve more patients, in their preferred setting.
“Patients don’t want to fill out 40-question surveys, they take too long. The surveys we built with Feedtrail give us better information and take a fraction of the time. Then with the real-time insights we can actually do something about patient concerns instead of discovering them weeks too late.”
Manager, Patient Information & Call Center
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Learn how the Feedtrail platform can adapt to your every need