Flexible. Personalized. Real Time.
Engage patients with surveys, messages, and updates to exceed expectations, direct improvements, and track feedback and kudos by clinician.
Personalize Questions by Settings or Touchpoints
Retain Patient Revenue
Boost Social Reviews
Share Patient Kudos with Staff
Collect Provider-Specific Feedback
Find and fix the experience gaps along the patient journey
Leverage positive patient feedback to improve clinician morale and reduce burnout
Learn about our Clinician Morale Module
Gracepoint successfully resolved roughly 75% of over 1,000 service recovery opportunities within 48 hours of the feedback.
Chief Clinical Officer
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Learn how the Feedtrail platform can adapt to your every need