Patient Experience
Blog + News
A Conversation About Improving Diversity, Equity, and Inclusion (DEI) in Healthcare with Technology
August 2nd Toni Land MBA, BSN Vice President of Advisory Services, Feedtrail and CEO of Landing Exceptional ExperiencesPaul Jaglowski Chief Strategy Officer, Feedtrail Feedtrail’s features help healthcare organizations improve patient access and...
Join Feedtrail at NACHC’s CHI & EXPO
Today’s challenges won’t be solved by yesterday’s experience solutions. Join Feedtrail booth at the upcoming CHI & EXPO and learn how you can benefit from real-time surveying with immediate actionable insights.
Best Practices for a Successful Patient and Family Advisory Council (PFAC)
By Mallory Magelli McKeown, Customer Success Manager July 31stDiscover the key strategies and best practices for establishing and maintaining a successful Patient and Family Advisory Council. In this Blog: The Crucial Role of a PFAC in Patient...
Feedtrail Expands Support for Healthcare Provider Diversity, Equity, and Inclusion (DEI) Efforts
Feedtrail Expands Support for Healthcare Provider Diversity, Equity, and Inclusion (DEI) Efforts, Appoints Toni Land MBA, BSN as Preferred Advisory ServicesFeedtrail Expands Support for Healthcare Provider Diversity, Equity, and Inclusion (DEI) Efforts, Appoints Toni...
Physicians Practice: The profound impact of patient experience on healthcare’s bottom line
Physicians Practice: The profound impact of patient experience on healthcare's bottom line by Deb Woods, Chief Operating Officer July 13thPhysicians Practice Article: The profound impact of patient experience on healthcare's bottom line In a recent Physicians...
How to Improve Patient Satisfaction: The Importance of Real-Time Service Recovery
by Tom DuScheid, Product Manager July 10thIn this Blog: The Importance of Service Recovery in Healthcare Gaining Internal Buy-In Monitoring Patient Feedback Requests Addressing Negative Patient Feedback in Real Time Monitoring and Improving Your...
Expanding COVID-19 Vaccination Award (ECV) H8G Efforts with Feedtrail’s Patient Experience Platform
by Ashley Worrall June 20thOverview of HRSA’s Expanding COVID-19 Vaccination Award (ECV) H8G Funding In December 2022, HRSA awarded one-time ECV funding (H8G) to Health Center Programs, FQHCs, and look-alikes that received American Rescue Plan...
FQHC Patient Experience Case Study: See the Results
by Gert Volmer June 1st In this FQHC Patient Experience Case Study, we’ll take a look at how some innovative FQHCs are utilizing the Feedtrail XM Platform to maximize their patient outcomes and drive their unique business outcomes. ------ The Benefits...
MedCity News: How Receiving Positive Patient Feedback Can Help Boost Clinicians’ Job Satisfaction
How Receiving Positive Patient Feedback Can Help Boost Clinicians’ Job Satisfaction by Ashley Worrall May 4thMedCity News: How Receiving Positive Patient Feedback Can Help Boost Clinicians’ Job Satisfaction Feedtrail’s Clinician Retention Workgroup was recently...
Feedtrail’s Clinician Retention Workgroup Proves the Impact of ‘Patient Gratitude’ on Healthcare Workforce Morale
Patient loyalty is the number one driver in profitability and can be built through communication, personalized engagement, and service recovery. Let FeedtrailXM help you increase patient retention.
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