What Does Exceptional Patient Experience in Healthcare Mean? by Feedtrail 24th October Let’s face it: There’s a lot of jargon in healthcare. In some ways, that’s unavoidable. Care delivery involves distinct understandings of medical complexities, best...
Patient Engagement Lessons and PX Best Practices From HealthNet by Feedtrail 24th October Clinicians view the people they treat as patients. But outside of the care delivery context, those same people are also consumers. They rate hotels, restaurants,...
Patient loyalty is the number one driver in profitability and can be built through communication, personalized engagement, and service recovery. Let FeedtrailXM help you increase patient retention.
Today’s challenges won’t be solved by yesterday’s experience solutions. Visit the Feedtrail booth at ELEVATE PX 2023 and learn how you can benefit from real-time surveying with immediate actionable insights.
by Paul Jaglowski, Co-Founder of Feedtrail 12th December Feedtrail Launches ‘Clinician Retention Workgroup’, Aligning Major Providers on Strategy to Revamp Patient Gratitude and Employee Satisfaction The initial cohort includes a diverse...
by Ashley Worrall 10th October Feedtrail Launches Reputation Management Module for Healthcare Organizations Expanding the capabilities of their comprehensive experience management platform to include online review and reputation...
by Ashley Worrall 7th September Feedtrail, Eastern Virginia Medical School Medical Group Launch New Patient Experience Program Initial rollout will focus on identifying community needs and supporting patients within the organization’s...
by Ashley Worrall 28th February Feedtrail Launches at CHOC Hospital to Enhance Care Delivery Experience for Patients and Caregivers Technology company enters pediatrics vertical with novel feedback platform for families navigating the NICU and...
by Ashley Worrall 25th February In the News: How healthcare organizations can listen and adapt in the era of “patient empowerment” Feedtrail Co-Founder Paul Jaglowski recently penned an article for MedCity News sharing ways healthcare organizations...
by Ashley Worrall 7th December Highlighted for bringing patient needs front and center and providing data for better decision-making RALEIGH, NC (December 7, 2021) -- Feedtrail, a leading provider of healthcare experience management solutions, has...