by Ryan Phillips, Customer Success March 19th Patient experience surveys have become commonplace in healthcare. For instance, from a regulatory standpoint, over 4,000 hospitals use them every year to meet their Hospital Consumer Assessment of...
Blog
read more
Matching Your Needs With a Patient Experience Management Platform
by Mallory Magelli McKeown, Customer Success March 13thKnowing how your patients experience care is key to improvement across your healthcare organization. The right data — used in the right way — can steer better decision-making that can create...
5 Ways Better Patient Surveys Can Help Prevent Healthcare Burnout
by Ryan Phillips, Customer Success January 25thHealthcare has experienced some of its greatest existential challenges over the past few years. Declining resources. Lagging patient engagement. A once-in-a-lifetime pandemic that rocked the very...
The Keys to Improving Patient Experience in Marginalized Communities
by Mallory Magelli McKeown, Customer Success January 18thVery little is easy about running a healthcare facility, especially at federally qualified healthcare centers (FQHCs) and community health centers (CHCs), where the needs of the...