News

Feedtrail to Host Community Health Patient Experience Summit in Asheville

Mar 18, 2024 | Newsroom

Feedtrail to Host Community Health Patient Experience Summit in AshevilleFeedtrail to Host Community Health Patient Experience Summit in Asheville This community health-focused event is designed to unite patient experience leaders to propel business, equity, and...

Feedtrail Now Offers Regulatory Surveys and Phone Surveying

Feb 24, 2024 | Newsroom

Feedtrail Now Offers Regulatory and Phone Patient SurveyingFeedtrail Now Offers Regulatory and Phone Patient Surveying Through a partnership, Feedtrail now offers regulatory surveying and phone call surveying in addition to real-time patient and employee engagement....

Report: The Top Patient Experience Challenges of 2023

Feb 15, 2024 | Newsroom

Report: The Top Patient Experience Challenges of 2023Patients Give Billing and Insurance Lowest Ratings in New Feedtrail Report AI-driven insight from over 2 million patient surveys reveals substantial patient experience opportunities. RALEIGH, NC (February 15,...

Feedtrail Recognized as Best in KLAS for Patient Experience Improvement

Feb 7, 2024 | Newsroom

Feedtrail Recognized as Best in KLAS for Patient Experience ImprovementFeedtrail Recognized as Best in KLAS for Patient Experience Improvement Patient experience innovator Feedtrail earns #1 ranking for the patient experience improvement category. ...

MedCity News: How to Holistically Embrace the Patient Experience

Jan 29, 2024 | Newsroom

MedCity News: How to Holistically Embrace the Patient Experience by Nikki Angeli, MHA, BSN, RN, CPHQ, CPXP Patient Experience Strategist January 29thMedCity News Article: More Than a Survey: How to Holistically Embrace the Patient Experience In a recent MedCity News...

Feedtrail Expands Support for Healthcare Provider Diversity, Equity, and Inclusion (DEI) Efforts

Jul 26, 2023 | Newsroom

Feedtrail Expands Support for Healthcare Provider Diversity, Equity, and Inclusion (DEI) Efforts, Appoints Toni Land MBA, BSN as Preferred Advisory ServicesFeedtrail Expands Support for Healthcare Provider Diversity, Equity, and Inclusion (DEI) Efforts, Appoints Toni...

Physicians Practice: The profound impact of patient experience on healthcare’s bottom line

Jul 13, 2023 | Newsroom

Physicians Practice: The profound impact of patient experience on healthcare's bottom line by Deb Woods, Chief Operating Officer July 13thPhysicians Practice Article: The profound impact of patient experience on healthcare's bottom line In a recent Physicians...

MedCity News: How Receiving Positive Patient Feedback Can Help Boost Clinicians’ Job Satisfaction

May 4, 2023 | Newsroom

How Receiving Positive Patient Feedback Can Help Boost Clinicians’ Job Satisfaction by Ashley Worrall May 4thMedCity News: How Receiving Positive Patient Feedback Can Help Boost Clinicians’ Job Satisfaction Feedtrail’s Clinician Retention Workgroup was recently...

Feedtrail’s Clinician Retention Workgroup Proves the Impact of ‘Patient Gratitude’ on Healthcare Workforce Morale

May 2, 2023 | Press

Patient loyalty is the number one driver in profitability and can be built through communication, personalized engagement, and service recovery. Let FeedtrailXM help you increase patient retention.

Feedtrail Expands Partnership with Children’s Hospital of Orange County (CHOC)

Mar 21, 2023 | Press

Today’s challenges won’t be solved by yesterday’s experience solutions. Visit the Feedtrail booth at ELEVATE PX 2023 and learn how you can benefit from real-time surveying with immediate actionable insights.