HDM KLASRoom Series – Traversing the Patient Experience Ecosystem
Ashley Worral
1st November
Oct. 27 – Nov. 17 | Virtual

Feedtrail - Healthcare Experience Management


Traversing the Patient Experience Ecosystem

Health Data Management and KLAS have partnered to launch the inaugural HDM KLASroom series, Traversing the Patient Experience Ecosystem, focused on defining the current state of patient engagement, identifying the principles of success needed for improvement, and showcasing the people, processes and technologies currently delivering positive results.

Guided by the deep insights of KLAS Research and teachable experiences from successful program leaders, this four-week virtual learning program provides a framework for attendees to understand, identify, implement, and apply processes and technologies to enhance their current efforts or develop new initiative for improving patient experiences within their own organizations.

Register to secure your seat >

Series Schedule:

  • Ep. 1: Missing the Mark: Misaligned Imperatives
      • October 27 | 11:00 AM – 1:00 PM ET

    • Ep. 2: Moving Beyond Patient Portals – featuring Jeff Fallon, CEO, eVideon
        • November 3 | 11:00 AM – 2:00 PM ET

      • Ep 3: Changing Workflows and Meeting Patients Where They Are
          • November 10 | 11:00 AM – 2:00 PM ET

        • Ep 4: The People – Pioneers in Consumer Engagement
            • November 17 | 11:00 AM – 1:00 PM ET