In the News: Feedtrail Highlighted as a Top 5 Patient Engagement Solution Impacting Healthcareby Ashley Worrall 22nd November In the News: Feedtrail Highlighted as a Top 5 Patient Engagement Solution Impacting Healthcare StartUs Insights is an innovation intelligence...
Webinar “FQHCs: Transforming patient experience”by Ashley Worrall 12th November FQHCs: Transforming Patient Experience Tuesday, November 30th, 2:00 PM ET Duration: 20 minutes We'll dive into how three Federally Qualified Health Centers leverage Feedtrail’s real-time...
Improve Patient Experience by Breaking Down Barriers Between People and Databy Paul Jaglowski 8th November As part of our Customer Centricity in Healthcare webinar series, I recently sat down with Elaine Cox, Chief Medical Officer at Riley Children’s Health at...
HDM KLASRoom Series - Traversing the Patient Experience Ecosystemby Ashley Worrall 1st November Oct. 27 - Nov. 17 | Virtual Traversing the Patient Experience Ecosystem Health Data Management and KLAS have partnered to launch the inaugural HDM KLASroom series,...
SYNLAB expands partnership with Feedtrail to gain real-time patient and customer feedback by Ashley Worrall 4th October SYNLAB rolls-out Feedtrail XM platform across more than 2,000 sites in 36 countries to maintain a continuous dialogue with patients and customers...
Patient Journey Innovations: Postby Andy Roth 25th AugustPatient Journey Innovations Post: Exceed expectations and foster loyalty Your patient has completed their visit and can reflect on their entire experience. What better time to ask them about it? Fill in the...
Exceed expectations by understanding the white spaces in patient journeysby Paul Jaglowski 11th August I recently had a discussion with Kirsten Royster, Chief Patient Experience Officer at Novant Health and customer centricity consultant Dr. Joel Mier, Lecturer of...
Patient Journey Innovations: Duringby Andy Roth 8th JulyPatient Journey Innovations During: Manage expectations and learn in-the-moment Every healthcare organization sends its patients post-discharge satisfaction surveys, but if you are not intentionally engaging...
Laying the Groundwork for Customer Centricity in Healthcare by Paul Jaglowski 21st June I recently had the opportunity to sit down with two experts in the world of customer centricity, Alan Dubovsky, Chief Patient Experience Officer at Cedars-Sinai, and Dr. Joel...
Feedtrail Announces New Webinar Series Focused on Customer Centricity in Healthcareby Ashley Worrall 8th June New Webinar Series Focused on Customer Centricity in Healthcare RALEIGH, NC (June 8, 2021) -- Feedtrail, a leading healthcare experience management...