What Does Exceptional Patient Experience in Healthcare Mean? by Feedtrail 24th October Let’s face it: There’s a lot of jargon in healthcare. In some ways, that’s unavoidable. Care delivery involves distinct understandings of medical complexities, best...
Patient Engagement Lessons and PX Best Practices From HealthNet by Feedtrail 24th October Clinicians view the people they treat as patients. But outside of the care delivery context, those same people are also consumers. They rate hotels, restaurants,...
Unpacking the Patient Journey: Challenges and Opportunitiesby Mallory Magelli McKeown, Customer Success November 8, 2023For people who’ve worked at least a few years in the U.S. healthcare industry, it can be difficult to reflect on the busiest and hardest days of...
How to Improve Patient Experience: 5 Key Initiatives by Ashley Worrall November 1, 2023The COVID-19 pandemic has proven to be the ultimate healthcare industry disruptor, like Netflix to the DVD industry – but instead of streaming video, it ushered in a steady stream...
Feedtrail Expands Sales Team, Announces Warren Mullis as Vice President of Sales, Mid-MarketFeedtrail Expands Sales Team, Announces Warren Mullis as Vice President of Sales, Mid-Market RALEIGH, NC (June 19, 2023) -- Feedtrail, the healthcare industry’s leading...
How Receiving Positive Patient Feedback Can Help Boost Clinicians’ Job Satisfaction by Ashley Worrall May 4thMedCity News: How Receiving Positive Patient Feedback Can Help Boost Clinicians’ Job Satisfaction Feedtrail’s Clinician Retention Workgroup was recently...
Patient loyalty is the number one driver in profitability and can be built through communication, personalized engagement, and service recovery. Let FeedtrailXM help you increase patient retention.
Today’s challenges won’t be solved by yesterday’s experience solutions. Visit the Feedtrail booth at ELEVATE PX 2023 and learn how you can benefit from real-time surveying with immediate actionable insights.
Today’s challenges won’t be solved by yesterday’s experience solutions. Visit the Feedtrail booth at ELEVATE PX 2023 and learn how you can benefit from real-time surveying with immediate actionable insights.
Patient loyalty is the number one driver in profitability and can be built through communication, personalized engagement, and service recovery. Let FeedtrailXM help you increase patient retention.