Feedtrail to Host Community Health Patient Experience Summit in Asheville

Feedtrail to Host Community Health Patient Experience Summit in Asheville

This community health-focused event is designed to unite patient experience leaders to propel business, equity, and community goals.


RALEIGH, NC – [March 18, 2024] Feedtrail, a leading provider of patient experience solutions, has announced its Community Health Patient Experience Summit 2024, scheduled for April 18-19, 2024 at the Mountain Area Health Education Center (MAHEC) in Asheville, NC. This inaugural event, themed “Transforming Patient Experience in Community Health,” aims to unite experience and quality professionals — fostering collaboration and addressing the unique challenges faced by community health centers and federally qualified health centers (FQHCs).


This summit stands as the premier event solely focused on patient experience within community health, offering healthcare professionals a unique opportunity to gain insights, connect with industry experts, and advance their goals in business, equity, and community impact.


Stephanie Alexander, CEO of Feedtrail, emphasizes, “Bringing together the community health sector is paramount in advancing quality and tackling the distinctive issues faced by these vital healthcare organizations. The summit will serve as a pivotal platform for meaningful discussions and actionable strategies to elevate patient experience.”


MAHEC’s CEO, William R.  Hathaway MD, FACC, echoes this sentiment, stating, “As MAHEC celebrates our 50th Anniversary, we are delighted to host this conference.  MAHEC deeply understands the critical role community health plays across our healthcare landscape. This summit is a unique opportunity to share knowledge, enhance collaboration, and collectively work toward improving patient experiences in community health settings.”


The two-day summit will feature a dynamic agenda with leaders from community health centers, consultants, and national organizations facilitating sessions on the patient voice, healthcare equity, employee recognition, how to leverage experience data, and more. Attendees can expect to gain actionable resources and playbooks to implement successful patient experience programs within their community health centers.


The event kicks off on Thursday, April 18, with a pre-summit workshop for Feedtrail clients followed by a welcome event. On Friday, April 19, the summit will include keynote presentations, panel discussions, breakout sessions, and a closing session on patient engagement innovation. Attendees will also get an exclusive preview of items on Feedtrail’s 2024 roadmap, showcasing additional AI-driven tools to advance patient engagement.


For more information and to register for the Community Health Patient Experience Summit 2024, visit this page. Join us in Asheville to be part of this transformative initiative for community health improvement.


About Feedtrail

 Feedtrail enables healthcare organizations to learn about and deliver on what matters most to patients, providers, caregivers, and staff. Our secure, cloud-based Experience Management (XM) platform and AI-driven analytics empower care teams to engage and connect with their patients, uncover actionable insights in real time, and take purposeful action to drive continuous improvement and measurable results throughout care journeys. Forward-thinking healthcare establishments across 6,000 sites in 40 countries already use Feedtrail to pinpoint opportunities to advance quality care and personalize experiences for all stakeholders across the continuum of care.