In the News: Feedtrail Highlighted as a Top 5 Patient Engagement Solution Impacting Healthcare
StartUs Insights is an innovation intelligence company on the mission to map the world’s information on innovation, emerging companies, and technologies. Recently they analyzed 764 global startups and scaleups to identify the top five patient engagement solutions impacting healthcare, and Feedtrail is honored to be one of the top five. Here’s what they had to say about the Feedtrail XM Platform:
Feedtrail develops an End-to-End Patient Engagement Platform
Patient engagement is undergoing rapid advancements due to the medical industry’s increasing use of telemedicine solutions. However, most patient engagement platforms undervalue patient feedback, also known as hospital consumer assessment of healthcare, providers, and systems (HCAHPS). This often results in unsatisfactory experiences for patients and prevents fostering patient loyalty. This is why startups are building platforms that use patient data to personalize their experiences.
US-based startup Feedtrail develops a patient engagement platform that focuses on personalization, profitability, loyalty, and better clinical outcomes. The platform called Feedtrail XM collects patient data using tailored surveys and outreach, which is visualized in a dashboard in real-time to understand and personalize experiences. Their solution aims to build trust before, during, and after a patient encounter through symptom trackers, check-ins, welcome messages, first impression feedback, post-experience surveys, next steps messages, and more