Take a 360-degree approach to patient experience and personalize the experiences of patients, families, and employees. Drive loyalty and act on real-time insights with a comprehensive patient experience platform.
See the Platform In Action
Working with Top Healthcare Companies to Help them Improve Patient Experience
Our patient experience management solutions are tailored to the unique needs of your business.
Build your brand and bottom line by engaging patients, directing improvements, and sharing kudos by provider.
Take your patient engagement digital and stay HRSA compliant while drastically improving patient experiences.
Laboratories & Diagnostics
Implemented across 1,000s of diagnostic services sites, Feedtrail keeps you customer centric and competitive.
Post Acute Care
Transform how you engage patients with real-time surveys, messages, and updates personalized by setting and touchpoint.
Collect feedback around providers and settings to share best practices, exceed expectations, and retain patients.
Hospitals and Health Systems
Engage patients and employees to understand the why behind HCAHPS scores with actionable insights for improvement.
Join the top-tier healthcare companies who trust us with patient experience management
“Feedtrail’s innovative platform impacts patient experience, employee engagement and reputation management all in one place. It’s become an easy to use, powerful way to improve our care.”
Chief Patient Experience Officer
Chief Clinical Officer, Aveanna Healthcare
Patient Experience Management News & Insights
How To Reduce No-Shows and Improve Patient Access
In this ebook we explore four key ways you can use patient experience data and automated outreach to reduce no-shows and improve patient access.
Missed Appointment Survey Questions
Download this survey template for questions to help you uncover missed appointment root causes and recoup revenue, plus get a FQHC-specific template.
Feedtrail expands support for provider diversity, equity, and inclusion (DEI) efforts
Feedtrail expands support for provider diversity, equity, and inclusion (DEI) efforts and appoints Toni Land MBA, BSN as preferred advisory services. This partnership is an organizational expansion for Feedtrail, which will integrate best practices for DEI with Land’s consultative services.