Best in KLAS 2024
Feedtrail is the #1 Patient Experience Improvement Solution.
The Comprehensive Patient Experience Platform for Healthcare
Real-time personalized engagement with AI-driven insights to pinpoint issues, build patient loyalty, and drive quality care.
See the Platform In Action
Learn How Feedtrail Can Support Your Organization
Use the best patient experience platform, leveraged by the top community health centers, physician practices, health systems, and private equity groups across the nation.
Community Health Centers
Take your patient engagement digital and stay HRSA compliant while improving patient experiences and promoting your offerings.
Physician Practices
Build your brand and bottom line by engaging patients, directing improvements, and sharing kudos by provider.
Health Systems
Engage patients and employees to understand the why behind HCAHPS scores with actionable insights for improvement.
Know the Problem
Pair patient and employee experience data with demographic information and AI-enabled analytics to quickly identify areas of concern.
Know the Person
Understand how different patient populations experience your organization and what changes are needed to improve.
Know the Solution
Use your data to engage thoughtfully and send hyper-personalized outreach for ideal experiences that drive loyalty.
Join the top-tier healthcare companies who trust us with patient experience management
“Feedtrail’s innovative platform impacts patient experience, employee engagement and reputation management all in one place. It’s become an easy to use, powerful way to improve our care.”
Alan Dubovsky
Chief Patient Experience Officer
Beth Rubio
Chief Clinical Officer, Aveanna Healthcare
Patient Experience Management News & Insights
EBOOK
How To Reduce No-Shows and Improve Patient Access
In this ebook we explore four key ways you can use patient experience data and automated outreach to reduce no-shows and improve patient access.
RESOURCE
Top 10 Patient Experience Survey Questions to Drive Change
Feedtrail’s Customer Success team compiled the key patient experience survey questions that inform actionable change.
WEBINAR
Turning Patient Feedback into Quality Care
Quality leaders from EVMS Medical Group reveal how their organization leverages patient feedback and engagement to drive improvements in healthcare delivery.
East Coast
5540 Centerview Drive
Suite 200
Raleigh, NC 27606
West Coast
8601 Beverly Boulevard
West Hollywood, CA 90048