Tell Us How You Really Feel: The Self-Aware Millennial
15th of March 2017
Ok everyone, newsflash: we millennials are finally leaving our parents’ basements in search of less-musty air and fast-casual dining experiences that leave our stomachs as well as our souls equally satiated...
Don't Just Collect Feedback, Act on It
2nd of February 2017
Companies are complex. They have countless moving parts and hundreds, if not thousands, of critical customer interactions daily. But how often is an entire business on the same page about each of these interactions? Unfortunately, not often enough...
Capturing Real-Time Customer Feedback, The Key To Customer Loyalty
16th of January 2017
When was the last time you were engaged with a business and wanted to provide feedback right there in the moment? Don’t answer that...
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