Ebook – Ways to engage patients throughout their journey

Innovative organizations go beyond post-discharge surveys to engage patients throughout their journey. Download the ebook for ways to establish a direct dialogue with patients and ensure seamless, personalized experiences.

• Engage pre-visit to set expectations and ease anxiety
• Reach out during a visit to learn in the moment and perform service recovery if needed
• Build loyalty and care compliance post-visit with reminders and resources

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