The Feedtrail Blog

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Feedtrail and the Center for Improvement in Healthcare Quality (CIHQ) Collaborate to Enhance Patient Satisfaction and Retention

April 28, 2019

Reading Time: 2 minutes By Gert Volmer About the Collaboration Feedtrail, the nation’s leading real-time patient insights platform, and the Center for Improvement in Healthcare Quality (CIHQ) are driving for the same goal – to radically improve the effectiveness and efficiency of healthcare delivery. Paul Jaglowski, CEO of Feedtrail says, “CIHQ is an ideal partner because we both believe wholeheartedly in ensuring every …

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Real time feedback to improve Patient experience

Sheltering Arms partners with Feedtrail to enhance patient experience

April 20, 2019

Reading Time: 2 minutes By Gert Volmer MECHANICSVILLE, V.A., March 20, 2019 – Already the premier physical therapy provider in the state of Virginia, Sheltering Arms, has proven its commitment to prioritizing a personalized patient experience to accompany rapid expansion. In a departure from traditional post-experience pen and paper surveys, Feedtrail enables Sheltering Arms to engage with patients in …

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Focusing on and improving the right aspects of patient engagement: Part 4

February 28, 2019

Reading Time: 3 minutes By Andy Roth Part 4 In the past few years, patient engagement has come more and more into the spotlight as hospitals and other healthcare organizations look to improve their patient retention, their CAHPS scores, and their online reputations. It’s true that patient engagement is a vital piece of any organization’s growth strategy. Before throwing …

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Focusing on and improving the right aspects of patient engagement: Part 3

February 28, 2019

Reading Time: 3 minutes By Andy Roth Part 3 In the past few years, patient engagement has come more and more into the spotlight as hospitals and other healthcare organizations look to improve their patient retention, their CAHPS scores, and their online reputations. It’s true that patient engagement is a vital piece of any organization’s growth strategy. Before throwing …

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Focusing on and improving the right aspects of patient engagement: Part 2

February 14, 2019

Reading Time: 3 minutes By Andy Roth Part 2 In the past few years, patient engagement has come more and more into the spotlight as hospitals and other healthcare organizations look to improve their patient retention, their CAHPS scores, and their online reputations. It’s true that patient engagement is a vital piece of any organization’s growth strategy. Before throwing …

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Focusing on and improving the right aspects of patient engagement: Part 1

February 7, 2019

Reading Time: 3 minutes By Andy Roth Part 1 In the past few years, patient engagement has come more and more into the spotlight as hospitals and other healthcare organizations look to improve their patient retention, their CAHPS scores, and their online reputations. It’s true that patient engagement is a vital piece of any organization’s growth strategy. Before throwing …

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inova health system

Expert Interview Series, Episode 1: J. Knox Singleton, former CEO of Inova Health System

January 29, 2019

Reading Time: 4 minutes By Gert Volmer Paul Jaglowski, CEO of Feedtrail Inc., sits down with Knox Singleton CEO of Inova Health System to discuss the imperative of prioritizing the patient experience. Prior to retiring earlier this year, John “Knox” Singleton served as the Chief Executive Officer of Inova Health System, the Washington, D.C., region’s leading not-for-profit health care …

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