by Gert Volmer June 1st In this FQHC Patient Experience Case Study, we’ll take a look at how some innovative FQHCs are utilizing the Feedtrail XM Platform to maximize their patient outcomes and drive their unique business outcomes. ------ The Benefits...
by Ashley Worrall April 13thIn this blog: The importance of patient experience to the bottom line Understanding how a Net Promoter Score is measured Five ways to grow your Net Promoter Score Patient Experience Impacts Loyalty and the Bottom Line...
by Gert Volmer 13th NovemberRESEARCH TRIANGLE PARK, N.C. November 11, 2020. Feedtrail’s Reimagining Healthcare series continues with a new webinar. Healthcare leaders from Relatient and ClarusCare joined Feedtrail’s CEO Paul Jaglowski to discuss the...
by Andy Roth 10th JulyRESEARCH TRIANGLE PARK, N.C. July 13, 2020. As part one of our Reimagining Healthcare series, our recent webinar discussed how getting better data about your clinician and patient experience and utilizing that data in the right...
by Gert Volmer 20th MayRESEARCH TRIANGLE PARK, N.C. May 20, 2020 Feedtrail and HOLLIBLU release results from the second nationwide survey highlighting the importance of enhancing nurse well-being amid COVID-19 and beyond. The increasing prevalence of...
by Gert Volmer 13th AprilRESEARCH TRIANGLE PARK, N.C. April 13, 2020 Feedtrail, real-time patient and employee feedback platform provider, in partnership with HOLLIBLU, an exclusive community and technology for nurses, announces the results of a new...
by Gert Volmer 10th AprilResults from a nationwide survey of 1,200 nurses from more than 400 hospitals give voice to the physical, mental, and emotional toll of the coronavirus pandemic. Preliminary analysis of the data underscores the healthcare...
by Gert Volmer 21st FebruaryDENTONT, MD February 21, 2020 Seeking to improve patient's experiences in their community health center, Choptank Community Health System has introduced a new feedback tool that will allow patients to comment on their...
by Andy Roth 15th OctoberA recent study asked nearly 2,000 hospital patients to offer information about their experiences. One of the things that were measured was the Net Promoter Score (NPS), while another was the current emotional state of the...
by Andy Roth 2nd OctoberHi, everybody. Welcome to another in our series of interviews with leaders in the patient experience world. My name is Andy Roth. I am Head of Customer Success at Feedtrail. Today we're really excited to get a chance to talk to...